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Questions about Praktor? Partnership enquiries? We'd love to hear from you.

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Email: [email protected]
Office Hours: Mon–Fri: 9am – 6pm AEST
Partnership or Press: Partnership or press enquiries? Reach out at [email protected].
Enterprise: Enterprise enquiries — team of 50+? Let's talk.

FAQ

What is Praktor?

Praktor captures every client interaction in under 60 seconds, by voice memo or text. It turns each one into shared, searchable intelligence for your entire account team.

Who is Praktor built for?

Any customer-facing team: CSMs, TAMs, Sales, Solution Architects, Developers and Managers. If you talk to clients, Praktor is for you.

Is my data secure?

Yes. We use enterprise-grade encryption and strict data isolation. No organisation can ever see another's data, and audio files are encrypted at rest.

How do credits work?

Team members, clients and notes are never metered. Credits only cover AI work, and every plan includes a monthly allowance your whole team shares. If you run out, your team keeps logging and nothing is lost: only the AI analysis pauses until your credits reset.

How do I get started?

Head to app.praktor.ai and create your account — you can be logging client interactions within minutes. The Free plan is the trial: no time limit and no credit card, so you can see the value before you pay.