Know exactly where you stand with every client. And prove exactly what your team did to get there.
Praktor is firsthand client intelligence — the record of what your people saw, heard and did with every client they touched.
"Call went well. They love the new dashboard but flagged pricing concerns for the extra seats. Wants a proposal by Friday."
Everyone else watches the product. We record the people.
Logins, feature adoption, usage trends. A dashboard is an inference about a relationship, drawn from a distance.
Usage data tells you what they clicked. It never tells you they're furious.
The call, the site visit, the four months your engineers spent on it. Recorded by the people who were actually there.
The person who was in the room has the ground truth. Praktor keeps it.
Where each client stands, and what your team did about it
Two jobs. A tool that does one of them is half an answer.
Know where each client actually stands
Find out an account's in trouble before the renewal call, not during it.
- Before a renewal call, the CSM doesn't know Sales promised a discount.
- Before an upsell pitch, Sales doesn't know the client is frustrated with support.
- Health scores read from your people, never from your product.
Prove exactly what your team did
Your team's work, on the record.
- Every finding comes with the quote that produced it.
- Four months of your engineers on one account is the kind of thing no dashboard can represent.
- Dated, attributed, and readable by whoever picks the account up next.
Built for the roles whose value is hardest to prove
A sales rep has a quota anyone can look up. These roles have no such number, which is exactly where "what did we actually do for them" bites hardest:
- Technical account managers
- Delivery leads
- Forward deployed engineers
- Solutions architects
- Customer success managers
- Account executives
- Sales reps
- Developers
- Testers
- Project managers
- and many more
Voice or text
Sixty seconds is the whole ask.
Nobody gets priced out
Unlimited team members on every plan, including the free one.
The account stops living in one head
The next person reads it instead of rebuilding it.
Built by enterprise account management professionals with 7+ years managing complex B2B client portfolios. We spent them writing the account history into notes nobody else could read.
Start with one client
Record one conversation and see what comes back. No time limit, no credit card.
Create your account