One client record. Every role feeds it.
Technical account managers, customer success, sales, pre-sales and services teams all work from the same client record: different jobs, one shared history.
Find your role
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Technical account managers
Turn months of hands-on delivery work into a record the next person can actually read.
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Pre-sales and solutions engineers
Capture what the prospect actually said, so it survives the handover to delivery.
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Sales teams
Log the objection, the tone, the thing that actually decided the deal. Your CRM never asked for any of it.
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Customer success teams
The completeness a CS platform promises, kept in the voice memo your account team already knows how to leave.
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Forward deployed engineers
The architecture call that changed the rollout never reaches a ticket. Log it before you rotate off.
And by the firms whose whole business is the client relationship:
Flat pricing keeps the record complete
Every Praktor plan, including the free one, includes unlimited team members. The technical account manager, the solutions engineer and the account exec all work from the same login, at the same price the CSM pays. Nobody skips logging because a seat costs money, and that is what keeps the record complete.
Start with the client you're most worried about.
Log one conversation on the Free plan. No credit card, no time limit.
Create your account