What is Praktor

Praktor helps client-facing teams stop losing what they know about their accounts. You log your interactions, by voice or text, and Praktor does the rest: it reads each one, works out how the client is feeling, spots risks and opportunities, tracks the people involved, and keeps a running health score for every client. When you need to know where an account stands, you can just ask.

What you can do with Praktor

• Log interactions in seconds, by speaking a quick recap or typing a note.
• See what matters automatically: sentiment, risks, opportunities, action items and a health score, all read from what the people on your team logged.
• Keep a live picture of every client on a single dashboard, and your whole book of business on the portfolio page.
• Ask the assistant anything about a client, such as “what should I know before my next call?”, and get a briefing drawn from everything your team has logged.
• Work as a team with roles and permissions, so the right people see the right clients.

Who it’s for

Praktor is built for account managers, customer success teams, and anyone who owns relationships with a set of clients and needs to keep on top of them without drowning in notes and spreadsheets.

Where to next

• New here? Follow the Quick start to set up your first client.
• Want the detail on a feature? Jump to Clients, Log an interaction, Risks or the the assistant.